Scrunchies.com makes it easy to buy hair accessories online! If you are not completely satisfied with your hair accessory purchase, simply return the item(s) in their original condition within 30 days for a prompt exchange or refund. Items must be unworn and in their original packaging to qualify for a refund.

To begin the returns process, please contact us to explain your issue and we'll provide you with a resolution or return mailing instructions. Unfortunately, shipping and handling charges cannot be refunded.