We've guaranteed customer satisfaction ever since first opening our virtual doors in 1997. It's our single goal to make you happy in any way we can. If you are not completely satisfied with your scrunchie purchase, simply return it in its original condition within 30 days for a prompt exchange or refund of the purchase price.

If there is something we can do to make your online scrunchie buying experience even more enjoyable, please contact us and we'll be happy to consider your questions, comments or suggestions. Scrunchies are our passion and it shows in everything we do.